Counter Lead Position
4 weeks ago
Key Responsibilities:
- Lead and develop a team of Sales Associates to achieve sales, customer service, and operational targets
- Provide inspirational, authentic, and personalized customer service
- Develop and execute business plans to drive sales and customer service growth
- Manage retail operations, including inventory, facilities, and cash reconciliation
- Recruit, train, and develop a high-performing team
- Collaborate with cross-functional teams to drive business results
Requirements:
- Proven retail management experience, preferably in cosmetics
- Ability to provide inspirational, authentic, and personalized customer service
- Previous business planning experience, including setting sales and customer service targets
- Previous retail operations experience, including inventory and facilities management
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours, including days, nights, weekends, and special events
- Previous experience with retail point-of-sale software
About La Mer:
La Mer is a leader in the prestige beauty industry, committed to providing exceptional customer service and driving business growth. We offer a competitive remuneration and benefits package, as well as opportunities for career development and progression.
Equal Opportunities Employer:
La Mer is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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