Digital Communications Strategist

3 weeks ago


London, Greater London, United Kingdom Reading Room Full time

About Reading Room

We are Reading Room, an award-winning digital consultancy. For over 20 years, we've provided insight, strategy, digital solutions and communications that help businesses to deliver better digital experiences.

Our impressive portfolio spans public sector brands such as NHS Health Education England and MHRA, to membership organisations like British Society of Haematology, Unite the Union, UK Coaching and FIGO, to charities such as Mates in Mind and Teenage Cancer Trust, to travel companies such as Aspire Executive Lounges and Riviera Travel, and commercial enterprises such as Royal Mail Marketreach and Circle Health – to name just a few.

We're proud to be part of a wider digital group, Rippleffect, which includes global market research business - RONIN International.

The Opportunity

We are looking for a strategic, efficient and motivated Senior Digital Communications Specialist to join our team of communications and digital marketing experts. The successful candidate will be based in our Bristol office, with the option of working remotely for part of the week.

Key Responsibilities & Accountabilities

  • Conducting content and social media audits, workshops, audience research, and trends analyses.
  • Conducting analyses from communication data, extracting actionable insights in order to develop communication strategies & recommendations to clients.
  • Planning and executing digital campaigns involving content marketing, social media, and email marketing, as well as supporting the agency's own marketing activity.
  • Writing editorial content such as articles, guides, features, and social media posts.
  • Developing creative briefs, working with our project managers and the Design team.
  • Producing monthly reports and representing the Comms team on status calls.
  • Coordinating effectively with other members of the team and with the client, ensuring work is quality checked and delivered on time.
  • Providing consultation and strategic advice to clients.
  • Mentoring team members and helping them to upskill.
  • Providing input on proposals and attending pitches, when required.
  • Supporting the back-end delivery of our internal email marketing white-listed platform.

About You

The ideal candidate will have solid experience working in a marketing, content or communications strategy & management, ideally within agency. With key skills such as an eye for detail, data-interpretation and an awareness of trends in the digital communications sector. You will be well-versed in balancing creative and strategic thinking.

You will have extensive, adaptive writing ability (particularly with B2B and consumer topics) and a proven track record in delivering multi-channel digital communications that produce measurable results.

What We Offer...

  • 25 days holiday (plus bank holidays)
  • Flexible working
  • Workplace nursery benefits scheme
  • A healthcare cash plan via Medicash
  • A Contributory Company Pension Scheme
  • Annual flu jabs and free eye tests
  • A range of social events throughout the year
  • Access to Sage Employee Benefits (inclusive of health and wellbeing benefits including video GP appointments, 1-2-1 counselling sessions, discounted groceries / gym membership and Cycle to work scheme
  • Unlimited access to coffee (or other drinks) in the office


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