IT Support Professional

2 weeks ago


Swindon, Swindon, United Kingdom CV-Library Full time
Job Description:

We are seeking an experienced IT Support Professional to join our team as a Wintel Systems specialist. In this role, you will be responsible for maintaining and supporting our Windows-based live service network, providing Level 3rd Line support and troubleshooting to resolve issues, and ensuring network security. As a key member of our team, you will work closely with departments to maintain network security and ensure compliance with established policies.

Responsibilities:
  1. Manage and maintain a small Windows-based live service network with hosted applications.
  2. Deliver Level 3rd Line support and troubleshooting to resolve complex technical issues.
  3. Collaborate with departments to maintain network security and ensure compliance with established policies.
  4. Develop and implement processes, procedures, and work instructions for optimal network performance.
  5. Maintain accurate records of network components, maintenance activities, network connections, and inventory.
  6. Provide technical on-call support out of hours on a 1-week-in-3 basis.

Requirements:
  • Significant experience with Windows systems, including installation, configuration, and troubleshooting.
  • Excellent understanding of networks, including protocols, architectures, and security measures.
  • Proven expertise with PKI (Public Key Infrastructure) and its implementation in a Windows environment.

Salary and Benefits: The successful candidate can expect a salary in the range of £35,000 - £45,000 per annum, depending on experience, plus a competitive benefits package, ongoing training and development opportunities, and the chance to work with a leading job board company.

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