Automotive Retail Industry Service Advisor

4 weeks ago


Loughton, Shropshire, United Kingdom CV-Library Full time

About the Role
We are seeking a highly motivated Service Advisor to join our team at Mercedes-Benz of Loughton. As a Service Advisor, you will be the vital link between our customers and the workshop, providing outstanding customer care and informing and consulting on vehicle servicing. You will keep the customer up to date at every stage, answer any questions or queries they may have, and liaise with technicians/workshop control about vehicle statuses to ensure vehicles are ready on time. You will also have the ability to give the best advice on our products and services to our customers.

About You
We welcome applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Mercedes-Benz to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Our benefits include Enhanced Holiday Entitlement, Industry-leading Maternity, Paternity and Adoption Pay, Career Development, Recognition of Long Service, Discounted Car Schemes, High Street Discounts, Discounted Gym memberships, Cycle to work scheme, and One day a year paid voluntary/community work.



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