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Business Development Manager

1 month ago


Liverpool, Liverpool, United Kingdom American President Lines Full time
Business Development Manager

About the Role

We are seeking a highly skilled Business Development Manager to join our team at CMA CGM. As a key member of our sales team, you will be responsible for identifying and qualifying business opportunities to grow volumes within our agency.

Key Responsibilities

  • Manage business pipeline effectively to increase volumes across your portfolio of customers.
  • Follow up on sales leads to secure new business.
  • Utilize various platforms to search for new business opportunities and sales leads.
  • Establish and maintain excellent customer relationships through regular interactions.
  • Perform pipeline compliance to ensure accurate recording, monitoring, and delivery of volumes.
  • Ensure smooth handover of accounts to the customer service team and other agencies through effective communication and stakeholder management.
  • Manage customer invoice disputes and perform root cause analysis to avoid repeats.
  • Produce regular updates on key data, analysis of volume gains and losses, sales activities, and business opportunities/threats.

Requirements

  • In-depth knowledge of the shipping industry, with a bonus for knowledge of the short-sea market.
  • Technical skills in developing specialist supply chain networks.
  • Proven development skills, including sales and marketing strategy planning.
  • Adaptable, flexible, and solutions-driven with sound decision-making skills.

What We Offer

  • Competitive salary and generous benefits package.
  • Opportunities for professional growth and development within the CMA CGM Group.
  • Hybrid working arrangement.
  • Cycle to work scheme and season ticket loans.
  • Enhanced policies, including maternity and paternity leave.
  • Employee recognition awards.

About CMA CGM

CMA CGM is a family business built on strong human values. We respect, support, and value diversity in all forms, which improves performance, creates growth opportunities for all, aligns with our customer's values, and enhances employee engagement.