Intune Desktop Support Engineer

4 days ago


Hastings, East Sussex, United Kingdom DataCareers Full time £400 - £425

We are looking for an experienced Intune Desktop Support Engineer to join our DataCareers team. The successful candidate will be responsible for providing technical support and training to end-users, and assisting with the deployment of Windows 11 across the organization.

The estimated salary for this role is £42,500 - £45,000 per annum, based on a 5-day week in Brighton. This is a 3-month contract, Inside IR35.

The key responsibilities of this role include:

  • Technical Support: Provide first- and second-line support to end-users, assisting with installation, configuration, and troubleshooting of auto-pilot enrolment (user-driven), as well as upgrade to Windows 11.
  • Deployment: Assist with the migration from hybrid to cloud through autopilot, and in the deployment of Windows 11 across the organization, ensuring minimal disruption to users.
  • Troubleshooting: Resolve technical issues related to Windows 11, including hardware and software compatibility assessments.
  • Documentation: Create and maintain detailed deployment documentation and reports.
  • Training: Provide technical support and training to end-users post-deployment.
  • Collaboration: Work closely with IT teams and project managers to meet deployment deadlines.

The ideal candidate will have strong technical knowledge of Intune, auto-pilot process, and upgrade from Windows 10 to 11. Problem-solving skills and excellent communication and interpersonal skills are also essential.

Required qualifications include ITIL Foundation certification or similar, and previous experience in a desktop support or IT role. Knowledge of apps deployment and migration experience is highly desirable.



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