Electronic Market Support Associate

6 days ago


London, Greater London, United Kingdom Laser Digital Full time
Job Description:

We are looking for a highly skilled Electronic Market Support Associate to join our team at Laser Digital. As a member of our support team, you will be responsible for providing 1st line support to clients and troubleshooting issues across the entire stack.

About the Position:

This role requires a unique blend of technical skills and client relationship management experience. You will work closely with internal stakeholders to resolve client queries and provide high-quality support.

Key Responsibilities:
  • Support clients through phone, email, and chat
  • Troubleshoot issues and implement fixes where necessary
  • Collaborate with internal teams to resolve complex queries

Requirements:

  • Associate's degree in Business Administration or related field
  • At least 1 year's experience in a similar role
  • Strong analytical and problem-solving skills


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