Housing Support Specialist

4 weeks ago


Slough, Slough, United Kingdom Carrington West Full time
About the Role

We are seeking a highly skilled Housing Support Specialist to join our team at Carrington West. As a key member of our temporary accommodation team, you will be responsible for the management of temporary accommodation properties and ensuring tenants receive the support they need.

Key Responsibilities
  1. Oversee the smooth operation of temporary accommodation, including lettings, tenancy management, and rent collection.
  2. Manage void properties, ensuring quick re-letting and reducing reliance on Bed & Breakfast accommodations.
  3. Work closely with landlords, contractors, and other stakeholders to maintain property standards and facilitate repairs.
  4. Handle tenancy breaches, such as anti-social behaviour, harassment, or domestic abuse, in partnership with other teams and agencies.
  5. Support vulnerable tenants by liaising with social services and other care providers, ensuring safeguarding for adults and children.
  6. Monitor performance of temporary accommodation providers and enforce contracts to maintain the quality of the service.
Requirements
  1. Extensive experience managing temporary accommodation, handling tenancy issues, and working with vulnerable tenants in diverse, urban communities.
  2. In-depth understanding of housing law, tenancy law, and temporary accommodation management, including income maximization and fraud prevention.
  3. A degree or equivalent experience, evidence of continuous professional development, and a full, clean UK driving license with access to a car for business purposes.

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