Chatbot Development Lead

4 weeks ago


London, Greater London, United Kingdom Xcede Full time

Xcede Overview: We're a leading Insurtech company seeking an experienced AI Chatbot Engineer to lead our new team. This role will involve driving forward the design, development, and implementation of our new AI chat interface.

About the Role: You'll take ownership of chatbot development, design, and architecture using AWS solutions focused on consumer engagement and experience. Collaboration with internal stakeholders and team members in Data Science, Engineering & Technology is also required.

Key Skills: Proven commercial experience using customer engagement and experience technology and tools, preferably within the Amazon Connect and AWS ecosystems. Ability to design and develop AWS environments and systems as code. Strong knowledge of Natural Language chatbots and voice systems such as Interactive Voice response.

Benefits: Up to £90,000 salary + bonus. This is a fantastic opportunity to work with a well-established company in the Insurtech industry.



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