Housekeeping Professional

6 days ago


Northampton, Northamptonshire, United Kingdom Bighornlaw Full time

Are you a detail-oriented individual with a passion for delivering exceptional customer service? We are seeking a Housekeeping Professional to join our team at The Ellery, a colonial-style hotel in the heart of Northampton.

About the Role

This is an exciting opportunity to work in a fast-paced environment and be part of a dedicated team that provides outstanding service to our guests. As a Housekeeping Professional, you will be responsible for ensuring that our hotel rooms are clean and tidy, and that our guests have an exceptional experience during their stay.

Responsibilities
  • Provide exceptional customer service by anticipating and responding quickly to visitors' requests
  • Collect trash, dirty linen, and other materials from assigned floors as instructed by management
  • Deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
  • Transport clean linen to housekeeping storage rooms and replenish supplies on each floor
  • Maintain a clean environment in guest rooms, corridors, lobby, and other work areas
Requirements
  • Strong knowledge of cleaning techniques and products
  • High school diploma or equivalent certification (GED) required
  • A strong emphasis on putting the guest first and providing exceptional customer service
  • Solid work ethic and excellent organizational, time management, and communication skills
  • At least 1 year of experience as a houseperson or housekeeper preferred
Compensation

$17 - $18 hourly



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