Retail Operations Manager
3 days ago
About the Role
We are seeking a highly skilled Retail Operations Manager to lead our shop team at Greggs. This is an excellent opportunity for an individual who is passionate about delivering exceptional customer service and driving sales growth.
Key Responsibilities:
- To oversee all aspects of shop operations, including sales, stock management, and staff supervision, in line with company standards.
- To maintain high standards of customer service and ensure that customers receive a positive experience in-store, resulting in increased customer loyalty and retention.
- To lead by example and motivate the shop team to achieve targets and exceed customer expectations, promoting a culture of excellence and continuous improvement.
- To be responsible for the security and maintenance of the shop and its equipment, ensuring a safe and clean environment for customers and colleagues alike.
What We Offer
In return for your hard work and dedication, we offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits including pension scheme, life assurance, and 28 days annual leave.
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