Customer Service Retail Supervisor
1 week ago
Barnardo's Widnes store is seeking a Customer Service Retail Supervisor to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service, leading sales teams, and contributing to store operations. Your primary goal will be to create a positive shopping experience for customers, promote products, and achieve sales targets while maintaining high standards of store appearance and stock management.
Main Responsibilities:
* Provide excellent customer service, responding to queries, and resolving issues
* Lead and motivate a team of sales assistants to meet sales targets and deliver exceptional customer experiences
* Collaborate with area business managers to implement promotional activities and visual merchandising plans
* Maintain accurate records, reports, and administrative tasks
Requirements:
* Proven experience in retail customer-facing roles, preferably in a similar environment
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Basic IT skills and familiarity with point-of-sale systems
Salary and Benefits:
* Competitive salary: £20,000 - £26,000 per annum, depending on experience
* 26 days annual leave, increasing after 5 years' service
* Opportunities for career development and progression
* Discounts and cashback from major retailers via our benefit portal
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