Customer Insights Specialist

About the RoleVodafone UK is seeking a skilled Customer Experience Improvement Specialist to join our team. As a key member of our E2E Customer Experience team, you will play a crucial role in identifying and implementing CX changes necessary to achieve our strategic goals.Key ResponsibilitiesPartner with operational frontline teams to identify areas of...

Company Overview: We Manage Jobs (WMJobs) is a local authority seeking to enhance its Adult Social Care department through data-driven insights. Estimated Salary: £45,000 - £55,000 per annum. About the Role: As a Lead Data Analyst, you will lead the analysis and interpretation of complex datasets to support the Adult Social Care directorate in...

Key ResponsibilitiesAcknowledge and investigate new complaints, introducing yourself to the customer/policyholder and explaining your role in resolving the issue.Coordinate with various departments to resolve the situation, demonstrating proactive and responsible behavior.Communicate actions taken to the customer, ensuring a satisfactory...

About the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team in Stoke On Trent. This is a challenging role that requires strong communication and problem-solving skills, as well as the ability to work autonomously and make informed decisions.Job DescriptionThis role involves taking ownership of complex customer...

Contact Centre Advisor - Stoke-on-TrentWe are seeking a skilled Customer Service Specialist to join our After Sales Team at Holdcroft Motor Group. This is an exciting opportunity for you to develop your customer service skills and gain experience in a fast-paced contact centre environment.Your primary responsibilities as a Service Advisor will include...

About the RoleWe are seeking an experienced Customer Experience Optimization Lead to join our team at Vodafone UK. In this role, you will play a crucial part in identifying and implementing customer experience changes necessary to achieve our strategic goals.Key ResponsibilitiesYou will partner with our operational frontline teams to identify areas of...

AO is a leading retailer of appliances and electrical products, offering a wide range of products to meet the needs of its customers.We are committed to providing excellent customer service, which is reflected in our unique Value Creation Plan. This long-term bonus plan gives every AOer the opportunity to share in our success and receive an exceptional...

Job DescriptionWe are seeking a highly skilled Claims Expert to join our team at Davies, a specialist professional services and technology firm. This is an exciting opportunity for a Customer Insights Specialist to contribute to our mission of delivering exceptional customer experiences.About the RoleThis Complaint Resolution Professional will play a...

About VodafoneVodafone UK is a company that values diversity and strives to create an inclusive workplace. We are proud to be certified as a Great Place to Work and committed to driving inclusion for all.Job DescriptionWe are seeking a Customer Experience Improvement Specialist to join our Consumer team, where creating and developing products, services, and...

Job Title: Freight Transportation SpecialistWe are seeking a reliable and experienced Freight Transportation Specialist to join our team at Insight Employment Ltd. As a key member of our logistics department, you will be responsible for delivering frozen fish and catering food to customers.About the Role:This is a temp to perm position with opportunities for...

Vodafone UK: Career Opportunity for a Customer Experience ExpertJob Summary:We are seeking a highly skilled Customer Experience Improvement Specialist to join our team at Vodafone UK. This role offers an exciting opportunity to make a positive impact on customer satisfaction and drive business growth.About the Role:The ideal candidate will have experience in...

Live Events Experience SpecialistAre you passionate about delivering exceptional customer service and creating memorable experiences for our visitors? We are seeking a charismatic and welcoming individual to join our Customer Experience Team at ATG Entertainment. As a Live Events Experience Specialist, you will be the face of our company, ensuring that every...

Job SummaryThe Customer Success Manager will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and success with our Secure Defence Collaboration services. This role requires strong communication skills, a deep understanding of customer service principles within the defence and national security...

Job Role: Data Analysis OfficerThe Department of Student Recruitment at Staffordshire University is seeking a highly motivated and analytical individual to support the delivery of our UK recruitment strategy. The successful candidate will work closely with internal stakeholders to develop and implement targeted student recruitment and engagement plans for...

Pivotal Role in Disability AssessmentsWe are seeking a highly skilled and compassionate Assessment Specialist to join our team at Reactive Recruitment. This is an exceptional opportunity for a motivated individual to make a positive impact on the lives of claimants while working in a dynamic and supportive environment.Key Responsibilities:Conduct daily...

Key ResponsibilitiesWe are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Stoke-on-Trent, United Kingdom.Customer Service: Provide exceptional customer service, greet and assist customers with product selection, and offer product knowledge and advice.Store Operations: Operate the cash register, handle transactions,...

Customer Relations Consultant OpportunityWe are seeking a highly skilled Customer Relations Consultant to join our team in Stoke, responsible for providing exceptional customer service and resolving complaints in a timely and professional manner.Key Responsibilities:Acknowledge and investigate new complaints, introducing yourself to the...

Insight Employment Ltd are seeking a reliable Class Two HGV Driver for a client in Stoke-on-Trent. The successful candidate will be responsible for delivering frozen fish and catering food to customers. To ensure all vehicles are roadworthy, drivers will be required to check and report any defects. Key requirements include a minimum of one year's HGV...

About the RoleWe are seeking an experienced Data Intelligence Specialist to join our team at the University Hospital of North Midlands NHS Trust. The successful candidate will be responsible for linking, analyzing, and interpreting complex health, care, and population data to inform evidence-based decision-making.The ideal candidate will have a strong...

Fibre Broadband Advisor OpportunityFirst Recruitment Group is seeking a motivated Fibre Broadband Advisor to join our dynamic Field-Based Sales team. As a key contributor, you will play a crucial role in helping us achieve our ambitious customer acquisition targets for Stoke-on-Trent and the surrounding area.The ideal candidate will have exceptional customer...