Technical Support Specialist

4 weeks ago


West Midlands Combined Authority, United Kingdom Spinks Full time

Company Overview

Spinks is a global leader in the Veterinary Services space, and we're seeking an experienced Applications Engineer to bolster our team.

Key Responsibilities

  • Provide 3rd Line support for various applications and systems to ensure high performance and stability.
  • Contribute to digital transformation projects by integrating products and platforms.
  • Collaborate with cross-functional teams to drive business outcomes.
  • Optimize system performance, automate business processes, and maintain databases and integrations.
  • Document processes and implement service improvements across applications.

Requirements

  • 4+ years of experience in Service Desk roles, ideally with 2+ years in 2nd/3rd Line Application Support.
  • Application Development and SaaS configuration expertise.
  • Proficiency in PowerShell, SQL, and data integrations.
  • Familiarity with Microsoft Azure and DevOps, as well as Azure Logic App or similar technologies.
  • CyberSec fundamentals knowledge.

Benefits

  • $50,000 - $60,000 per year.
  • Hybrid working arrangement.
  • A two-stage interview process.


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