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Store Management Lead

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom KIKO MILANO Full time

KIKO MILANO Job Description: The Store Manager is a critical role in delivering exceptional customer experiences and driving business results. This position requires a leader who can motivate and coach their team to achieve sales and customer service targets.

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Responsibilities:

Leadership and Development:

  1. Foster a culture of high performance, motivation, and low staff turnover.
  2. Develop and implement effective recruitment, onboarding, and training strategies.
  3. Mentor and coach direct reports to ensure they have the necessary skills to succeed.
  4. Provide regular feedback and coaching to employees to improve performance.

Customer Experience and Sales:

  1. Drive sales growth by implementing effective merchandising and visual display strategies.
  2. Develop and execute promotions and events to engage customers and increase sales.
  3. Analyze customer data to identify trends and opportunities for growth.
  4. Work with cross-functional teams to drive business results.

Operations and Compliance:

  1. Ensure all store operations are running smoothly and efficiently.
  2. Maintain accurate records and reports to track sales, inventory, and employee performance.
  3. Comply with company policies and procedures at all times.

Minimum Requirements: 4+ years of retail management experience; leadership and customer service skills; sales and merchandising knowledge; inventory management ability; strong communication and problem-solving skills.