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Bar Operations Manager

2 months ago

Swansea, City and County of Swansea, United Kingdom Constellation Careers Full time
{"title": "Bar Manager Role", "description": "Lead a Team of Hospitality Professionals

As a Bar Manager at Constellation Careers, you will be responsible for leading a team of experienced and enthusiastic hospitality professionals at one of our 5,000+ venues across the UK.

Key Responsibilities:

  • Provide exceptional customer service and oversee the delivery of a brilliant service to our guests on match days and events.
  • Ensure smooth communication and effective briefs to your team to ensure a successful day.
  • Oversee stock control and distribution, food preparation, and supervise the team throughout the day.
  • Assist with staff training and development to maintain the highest standards.
  • Swiftly resolve customer service complaints and administer refunds correctly.

Requirements:

  • Previous supervisor/management experience in the fast-food/bar sector.
  • Experience with self-ordering units (SOU) is desired but not necessary, as training can be provided.
  • Excellent organisation and communication skills, with the ability to remain calm during high-volume periods.
  • Enthusiastic and energetic, with high empathy and understanding of others.

Why Work with Us?

  • Competitive pay, paid weekly.
  • Be part of a great, supportive team.
  • Gain transferable skills and work experience.
  • Receive full training in Health & Safety, Hygiene, and Manual Handling.
", "lang_code": "en-US"}