Bar Team Leader
2 weeks ago
We are seeking an experienced and enthusiastic Bar Manager to lead our team at Swansea.com Stadium. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing a team of staff, and ensuring the smooth operation of our food and bar kiosks.
Key Responsibilities:
- Manage a team of staff to deliver exceptional customer service
- Oversee the daily operation of food and bar kiosks
- Ensure compliance with health and safety regulations
- Manage stock control and distribution
- Supervise staff training and development
- Resolve customer complaints and administer refunds
- Complete match day paperwork
Requirements:
- Previous management experience in the fast-food or bar sector
- Experience with self-ordering units (SOU) is desirable but not essential
- Excellent communication and organisational skills
- Ability to remain calm under pressure
- Enthusiastic and energetic approach
- Food preparation and hygiene experience
- High empathy and understanding of others
What We Offer:
- Competitive pay and paid weekly
- Opportunity to work in a fast-paced and friendly environment
- Supportive team and comprehensive training
- Access to health and wellbeing support programmes
Apply online with a cover letter and CV. We look forward to hearing from you.
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