Bar Team Leader

2 weeks ago


Swansea, City and County of Swansea, United Kingdom Constellation Careers Full time
Lead a Dynamic Team at Swansea.com Stadium

We are seeking an experienced and enthusiastic Bar Manager to lead our team at Swansea.com Stadium. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, managing a team of staff, and ensuring the smooth operation of our food and bar kiosks.

Key Responsibilities:

  • Manage a team of staff to deliver exceptional customer service
  • Oversee the daily operation of food and bar kiosks
  • Ensure compliance with health and safety regulations
  • Manage stock control and distribution
  • Supervise staff training and development
  • Resolve customer complaints and administer refunds
  • Complete match day paperwork

Requirements:

  • Previous management experience in the fast-food or bar sector
  • Experience with self-ordering units (SOU) is desirable but not essential
  • Excellent communication and organisational skills
  • Ability to remain calm under pressure
  • Enthusiastic and energetic approach
  • Food preparation and hygiene experience
  • High empathy and understanding of others

What We Offer:

  • Competitive pay and paid weekly
  • Opportunity to work in a fast-paced and friendly environment
  • Supportive team and comprehensive training
  • Access to health and wellbeing support programmes

Apply online with a cover letter and CV. We look forward to hearing from you.


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