Community Relations Officer
3 weeks ago
The Community Relations Officer will be responsible for ensuring the implementation of all Company Policies and Procedures. This includes developing effective working relationships with client representatives, carrying out property condition surveys, and arranging appointments for surveys and works. The successful candidate will also manage complaints in line with our complaint's procedure and distribute high-quality communication materials as requested.
Key Responsibilities- Develop effective working relationships with client representatives, including the housing department, to reduce duplication and ensure consistency of information and approach.
- Assess high-risk/vulnerable residents and ensure Site Managers tailor their approach accordingly.
- Carry out property condition surveys and appliance surveys with photographs before works start in the home.
- Manage complaints in line with our complaint's procedure.
- Distribute high-quality, easy-to-understand communication materials as requested.
- At least 1-year resident liaison experience within the construction/social housing sector.
- Report writing skills.
- Excellent customer service skills.
- Highly organized.
- Excellent attention to detail.
- Ability to work within guidelines.
- Ability to competently operate MS Office (Word & Excel).
We offer a competitive salary of £35,000 per annum, reflecting the importance of this role in delivering exceptional results in the social housing sector. If you possess the necessary skills and experience, we encourage you to apply for this exciting opportunity.
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Public Relations Officer
3 weeks ago
Manchester, United Kingdom ENGINEERINGUK Full timeRole DetailsIn this Public Relations Officer role, you'll work closely with the Digital Accelerator Programme and the Digital Cultural Network teams to deliver high-quality communication activities.ResponsibilitiesAttending regular team meetings to stay informed about programme developments and priorities.Creating engaging stories and using various web and...
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Community Housing Officer
2 days ago
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News and Media Relations Officer
7 months ago
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Communications Officer
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Government Relations Officer
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Communications Officer
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Resident Relations Officer
2 weeks ago
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Media Relations and PR Officer
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Community Relations Coordinator
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HR Officer for Employee Relations
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Corporate Communications Officer
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Accounts Receivable Officer
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Communications Officer
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