Senior Credit Risk Manager Lead

3 days ago


Bracknell, Bracknell Forest, United Kingdom Signet Recruitment and Retention Full time
Job Overview
Signet Recruitment and Retention is seeking an experienced Senior Credit Risk Manager Lead to lead a large-scale customer service team. This role involves managing teams within a call centre environment, delivering regular reporting through first-line QA to manage deliverables and service KPIs, and implementing departmental process improvements using TQM principles.

Key Responsibilities:
  • Managing multiple teams of experienced professionals
  • Developing and implementing strategies for quality control and assurance
  • Collaborating with the senior leadership team to drive business objectives

Benefits:
This position offers flexible working arrangements, including a 35-hour week (Monday to Friday) with occasional longer days and Saturdays. A day in lieu of Saturday will be provided the following week. The estimated salary for this role is £300 per day via an umbrella company, initially for 6 months with potential extensions.
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