Diagnostic Equipment Field Service Specialist
5 days ago
Job Overview
We are seeking a highly skilled Diagnostic Equipment Field Service Specialist to join our team in Peterborough, Cambridgeshire. This is a full-time permanent opportunity that involves providing exceptional service and support to customers across the UK.
About the Role
As a Diagnostic Equipment Field Service Specialist, you will be responsible for installing, servicing, repairing, and calibrating a wide range of sophisticated laboratory diagnostics systems used in pathology departments, NHS laboratories, and clinical chemistry environments.
You will also be required to provide technical support for flow cytometry, cell separation, and diagnostics products located at customer sites. To succeed in this role, you must have a strong background working in a field service or technical support position, gained within an electronics or electro-mechanical service or technical support background.
Key Responsibilities
- Install, service, repair, and calibrate laboratory diagnostics systems
- Provide technical support for flow cytometry, cell separation, and diagnostics products
- Work independently and as part of a team to achieve customer satisfaction
- Maintain accurate records and reports of work completed
Requirements
- Qualified to a minimum ONC/HNC level or above in electronics or another relevant technical discipline
- Excellent customer service skills and ability to remain confident in customer-facing environments
- Ability to travel extensively throughout the UK
What We Offer
In return for your expertise and dedication, we offer a competitive salary of up to £48,000 per annum, plus benefits including company car, pension, healthcare, life insurance, phone, laptop, and holidays. The role will involve working one weekend in four, during which time you will receive two alternative days off work.
About Us
We are a leading supplier of diagnostic equipment and services to the healthcare sector. Our commitment to investment in research and development ensures that we remain at the forefront of innovation in our industry. At the core of our business lie product innovation, excellent customer service, and good people.
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