Customer Service Representative for Wholesale Trade
5 days ago
At SV Timber, we are seeking a highly motivated and customer-focused Trade Counter Salesperson to join our team based at Unit 1-2 Magna Road.
The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a strong drive to achieve results.
Main Responsibilities:
- Providing exceptional customer service to trade customers
- Working closely with the sales team to achieve business objectives
- Liaising with management to support growth strategies
- Managing customer accounts and maintaining accurate records
- Ensuring customers trade within agreed credit terms and resolving any queries promptly
- Processing orders accurately and responding to customer inquiries
- Maintaining stock levels and ensuring a high level of customer satisfaction
Key Requirements:
- GCSE or equivalent qualification
- Customer service experience (1 year preferred)
Compensation and Benefits:
- A competitive salary of £26,000 - £31,000 per annum
- Opportunities for career development and progression
- Employee discounts on company products
- Free access to wellbeing website and Employee Assistance Programme
- A six-week holiday entitlement (pro rata)
Work Location: In-person role at our trade counter
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