Senior Gaming Systems Engineer

2 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time

About the Role

We are seeking an experienced Development Support Engineer, Gaming Systems to join our team at bet365. As a key member of our Gaming Systems department, you will play a critical role in the successful operation of our dynamic gaming environment and platform.

Your primary focus will be on ensuring the seamless operation of our development and production environments, on-premises and in the cloud. You will work closely with gaming developers, software testers, and other teams within software development to ensure optimal performance, availability, and reliability of our global-scale systems.

Key Responsibilities

  • Triage and resolve critical incidents
  • Perform system performance analysis, capacity planning, and monitoring checks
  • Support release management activities
  • Provision new platforms and create automated workflows
  • Coordinate system changes and operations, including OS patching and upgrades
  • Troubleshoot server-related issues or hardware faults
  • Organize firewall and content delivery network changes and resolve network connectivity issues
  • Handle development environmental issues
  • Identify technical and process areas for continual improvement, fostering modern engineering practices
  • Communicate change activities and conduct post-live system checks

Requirements

  • Proven experience in a development or technical support role
  • Strong problem-solving and decision-making skills, with a keen eye for detail
  • Self-starter with the ability to learn quickly
  • Excellent communication and interpersonal abilities
  • Experience liaising across technical domains
  • Ability to make and act on decisions under pressure, resilience in challenging situations, and adaptable to changing priorities

Working from Home

This role is eligible for inclusion in the bet365 hybrid working from home policy.

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