Office Coordinator

2 weeks ago


Gorseinon Garden Village, United Kingdom Anglian Home Improvements Full time
Office Assistant Job Description

We are seeking a detail-oriented and customer-focused Office Assistant to support our team in ensuring the smooth running of our local depot. As an Office Assistant, you will play a vital role in maintaining our high standards and ensuring each customer has a positive experience.

Key Responsibilities:
  • Deliver exceptional customer service by promptly assisting with any queries or concerns.
  • Coordinate installation teams, trades, and customers to ensure smooth project execution.
  • Monitor and track appointment schedules and installation plans to ensure deadlines are met.
  • Maintain accurate records of project details related to installations.
  • Resolve operational issues efficiently to minimize disruptions.
  • Process purchase orders and reconcile invoices.
Key Skills:
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities with a keen attention to detail.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office suite (Word, Excel, Outlook).
  • Familiarity with customer relationship management (CRM) software is advantageous.
Benefit Package:
  • Competitive salary.
  • 31 days holiday, increasing to 33 days after 2 years of service.
  • Group well-being, including your birthday off annually, 24hr remote access to a doctor, and heavily discounted gym memberships.
  • Wide variety of group retail, food shopping, cinema, theatre, mobile phone discounts & freebies.
  • Paid time off to volunteer.
  • Generous Employee Product Purchase Discount Scheme.
  • Opportunities for career growth and development.

We are committed to monitoring and aligning our policies with up-to-date government guidance on reducing the spread of respiratory infections in the workplace. Through our value of Succeed Together, we are committed to Equality, Diversity, and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010, creating an inclusive working environment and culture for our employees.


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