Community Engagement Officers

2 days ago


Poole, Poole, United Kingdom Bournemouth Borough Council Full time
Commercial Leisure Relations Officer Job Description

This role offers the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service and promoting positive health and wellbeing in our community.

Main Responsibilities
  • Provide high-quality front-line customer service, ensuring a calm and professional experience for all customers.
  • Manage sales and memberships on our CRM software, maintaining accurate records and reports.
  • Assist with general administration, including reception duties and maintaining good housekeeping in the Reception area.
  • Promote positive health and wellbeing in our community through various initiatives and events.
About You

We are looking for an individual who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work independently as part of a dynamic team. IT skills, including Microsoft Office and Teams, are essential, as well as a willingness to learn our CRM software.

The successful candidate will have a flexible approach to working hours, with shifts falling between 7:30 AM and 9:00 PM, Monday to Friday, and 8:00 AM to 5:00 PM on weekends. A 2-week rota system ensures that you can plan your schedule in advance.

What We Offer
  • A competitive hourly rate of £12.50 per hour.
  • An excellent benefits package, including access to training and development opportunities.
  • The opportunity to work in a supportive and dynamic team, promoting positive health and wellbeing in our community.


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