Administrative Support Specialist

15 hours ago


Birkenhead, Wirral, United Kingdom NHS Full time
NHS Receptionist Opportunity

We have an exciting opportunity for a skilled Receptionist to join our NHS service in Wirral, Birkenhead. This role involves providing exceptional customer service and administrative support to our psychological therapies team.

Working 30 hours per week, Monday and Wednesday 8:30 am - 5 pm, you will be the first point of contact for patients and play a crucial role in ensuring our service runs smoothly.

Key Responsibilities
  1. Client Liaison: Greet clients, provide general assistance, and maintain a welcoming environment.
  2. Data Management: Accurately enter data into our CRM system, process patient records, and update GP information.
  3. Administrative Support: Assist our psychological therapies team, manage waiting lists, schedule appointments, and respond to patient enquiries.
  4. Health and Safety: Contribute to maintaining a safe environment by undertaking fire warden and first aid duties.
About Our Ideal Candidate
  • Background: Experience in a similar role and administrative settings.
  • Awareness: Understanding of the healthcare sector, mental health issues, and administrative procedures.
  • Skills: Strong communication skills, proficiency in Office 365, and ability to work independently or as part of a team.
  • Certifications: Willingness to pursue ongoing professional development.
What We Offer
  • Benefits: 30 days' annual leave, enhanced pension, flexible working arrangements, and more.
  • Diversity and Inclusion: We value diversity and welcome applicants from all backgrounds.

The salary range for this position is £25,000 - £28,000 per annum, based on experience.



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