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Food and Beverage Operations Manager

2 months ago

West Wickham, Greater London, United Kingdom The Chelsea Harbour Hotel Full time
About the Role

The Chelsea Harbour Hotel is seeking an experienced Food and Beverage Supervisor to join our team. As a key member of our F&B department, you will be responsible for supervising the Bar and Restaurant Team, providing ongoing training and support to ensure exceptional service standards.

Key Responsibilities
  • Assist the F&B Management in creating a positive work environment that promotes staff morale and encourages teamwork.
  • Consistently strive for innovation and creativity in product and service offerings to increase volume and maximize sales and profitability.
  • Assist in creating and maintaining a Guest History Database to enhance customer experience.
  • Deal effectively with customer complaints and report any issues to the Restaurant Manager.
  • Liaise with the Back of House Manager to ensure regular inventory checks of chinaware, silverware, and glassware.
Essential Skills
  • Effective communication within the department and with the Department Manager.
  • Fully conversant with COSHH regulations and Risk Assessments for the department.
What We Offer
  • A comprehensive benefits package, including social events, wellbeing initiatives, and career development opportunities.
  • Training and development programs to enhance your skills and knowledge.
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.