Dispute Resolution Office Coordinator

4 weeks ago


London, Greater London, United Kingdom Arts Council Full time

At Arts Council, we are seeking an experienced and skilled Operational Support Specialist to join our team in the Dispute Resolution Office. The successful candidate will be responsible for assisting the Duty Manager with the operational requirements of the cultural events programme at St Martin-in-the-Fields.

The ideal candidate will have a passion for motivating others through good teamwork and a positive attitude towards the wide range of events we deliver at St Martin's. They will be confident in appropriate health and safety and fire evacuation procedures, and skilled at managing complaints and disagreements from audience members.

Key Responsibilities
  • Assisting the Duty Manager with the logistics of the cultural programme, including providing support on stage setups, liaising with visiting personnel about merchandise selling, and ensuring that artists, their teams, and promoters are catered for and comfortable for the duration of events;
  • Aiding the Box Office team and Concerts team regarding ticket issues, re-seating audience members, and instructing the use of house seats when required;

Further details available on our website.


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