Branch Administrator

2 weeks ago

Brackley, Northamptonshire, United Kingdom Stannah Full time

Job Title: Branch Administrator

Job Summary: We are seeking a highly organized and customer-focused Branch Administrator to join our team at Stannah. As a key member of our administrative team, you will provide exceptional support to our customers, engineers, and internal departments.

Key Responsibilities:

  • Respond to customer enquiries and resolve issues in a timely and professional manner
  • Schedule work for field engineers and ensure efficient use of resources
  • Process invoices and resolve any queries or discrepancies
  • Input, update, and maintain accurate records within our electronic database
  • Prepare and present reports using Excel, highlighting key trends and insights
  • Perform general administrative tasks, including filing, photocopying, scanning, and dealing with couriers and post

Requirements:

  • Previous experience working in a fast-paced office environment
  • A good level of education, including GCSEs in English and Maths or equivalent
  • NVQ in Administration or equivalent is desirable

About Stannah:

Stannah is a family-owned manufacturing and engineering company with a rich history dating back to 1867. We are a global business with a diverse range of products and services, including lifts, escalators, and homelifts. We are committed to creating a working environment where everyone feels valued and supported.

Benefits:

  • Competitive salary, paid on a monthly basis
  • Profit Share Bonus Scheme, paid to all employees every quarter
  • 25 days holiday, plus bank holidays
  • Holiday scheme to buy extra days' annual leave
  • Pension Scheme, with matched contribution/salary sacrifice
  • SimplyHealth Cash Plan, allowing you to claim towards health costs
  • Life Assurance Scheme
  • Long Service award scheme, with holiday benefit
  • Company Benefits Discount Rewards Scheme
  • Employee Assistance Programme, to support and enhance well-being
  • Company Sick Pay
  • Enhanced maternity and paternity provision
  • Free parking

We are an equal opportunities employer and welcome applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer and treat all our job applicants fairly and with respect.

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