Commercial Relationship Expert
2 days ago
About the Job
We are looking for a Commercial Relationship Expert to join our team at SwiftXccess. The ideal candidate will have a strong background in managed services and project delivery, with a focus on B2B relationships.
Key Responsibilities:
- Manage client relationships through effective QBRs and identify opportunities to add value.
- Work with practices to meet commercial targets and exceed them by collaborating with the sales team.
- Develop a clear understanding of services' overall value delivery throughout the delivery process.
- Be the first point of contact for issues or escalations and use best practices to resolve them.
Requirements:
- A good understanding of managed services and project delivery with a commercial background in B2B relationships.
- Previous experience in managing direct client relationships and conflict resolution.
- Experience in working in a metrics-driven environment and presenting customer delivery progress.
- A person who takes pride in building relationships with customers and leading growth in those accounts.
- Commercially driven with experience in managing and meeting commercial targets.
What We Offer
A competitive salary package, including an estimated £65,000 - £85,000 per year, depending on experience.
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