Hospital Director
1 month ago
About the Role
The Hospital Director will be responsible for the financial and operational performance of the hospital, including setting the standard by leading the Hospital Senior Management Team (SMT) and taking ownership for cost control, budgeting, and ensuring regulatory requirements are satisfied.
Main Duties
- Accountability for the hospital and its commercial performance.
- Leads and manages the Hospital Senior Management team (SMT) across all aspects of day-to-day business deliverables, including monitoring performance in relation to quality performance indicators (QPIs) and performance managing sites where improvement is required.
- Alongside Managing Director, maintain oversight and lead on the management of clinical risk at site.
- Accountable to ensure the service performs to agreed targets for business planning, financial performance (meeting both planned revenue and EBITDA) and quality and care standards.
- To proactively use management information to effectively identify areas of underperformance and to put action plans in place to deliver improvements to the required standard using performance management interventions where appropriate.
- Take an active role in the budget setting process with the finance manager.
- Lead and develop a culture where the very highest standards of safety, quality, and excellent patient care are consistently delivered and lead improvements and innovation in the delivery of services.
- Consistently consider continuous improvement strategies while ensuring services are delivered efficiently and within budget.
- Responsible, accountable, and oversight of Clinical Governance at site, including chairing of Clinical Governance Meetings.
- Oversight of Health and Safety at site.
- Review any audit or inspection reports and recommendations ensuring compliance with all statutory regulatory bodies and company policies and procedures, responding to and acting upon any recommendations from CQC as well as complaints from residents concerning safeguarding.
- Manage and respond to all complaints relating to residents in a timely manner.
- Develops and maintains strategic external relationships with support from the business development team.
- Establishes and directs a recruitment and retention plan designed to meet future staffing needs and to drive down staff turnover and agency spend.
- Responsibility for ensuring that there is a robust succession plan in place for Hospital SMT.
- Work closely with all regional support functions, including Quality, Finance, Business Development, and HR.
- To ensure adherence to Priory Group Health & Safety policies and procedures.
- Work closely and utilize all corporate functions available within the matrix structure to ensure the hospital performs at the highest possible levels.
- To manage all risks to the Hospital's external and public reputation, leveraging opportunities to enhance reputation.
- Undertake the responsibility of managing and monitoring all aspects of confidentiality and security arrangements in respect of service user records, undertaking the duties of 'Caldicott Guardian' (under the direction of the Group Caldicott Guardian) for the site.
- To manage and form part of on-call for site.
- You will be expected to provide cover and support to the wider team and site as and when needed.
Knowledge / Education / Skills
- Education to degree level or with a relevant health or social care professional registration. Postgraduate qualification desirable.
- Passionate about providing high-quality care.
- Strong organizational skills, ability to prioritize and multi-task.
- Ability to handle ambiguity within the organization but continue to lead the team.
- Demonstrated leadership and decision-making skills essential.
- Detail-oriented.
- Can work well under pressure.
- Passionate about continuous improvement with a demonstrated record of accomplishment in organization change.
- The ability to deal with multiple issues simultaneously in a highly dynamic environment.
Experience
- Experience in a hospital environment, preferably in a Mental Health Service, is essential.
- Seasoned leader, with operational and financial planning experience.
- Experience of commercial accountability for cost control and financial performance.
- Experience of making informed decisions sometimes in difficult circumstances.
- Experience of leading a diverse team.
- Extensive managerial & leadership experience with a thorough understanding of developing services for healthcare.
- Strong record of accomplishment of innovation and making changes to the operation to further improve the work environment and site performance.
Communication
Excellent verbal and non-verbal communications, including awareness of the impact of communication on the desired audience. Can flex communication style dependent on the situation and message.
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