Fish and Chip Shop Operations Manager
3 weeks ago
Cooks Fish and Chip Shop Leadership Role
We are looking for an experienced Food and Beverage Operations Manager to oversee the day-to-day operation of our Cooks Fish and Chip Shop. As part of our leadership team, you will be responsible for delivering our performance targets against budget, managing stock, margin, and cost control.
Key Responsibilities:
- Manage the day-to-day operation of the Cooks Fish and Chip Shop, ensuring a safe and secure environment for all.
- Deliver our performance targets against budget, manage stock, margin, and cost control.
- Complete relevant administrative tasks, including team rotas, safety, and legislative compliance checks.
- Drive continuous improvement, provide solutions to issues, and set goals for growth.
- Lead and coach the team, ensuring they work productively and develop professionally.
- Engage and inspire the team to always be Guest obsessed.
- Effectively recruit and train new team members.
What's in it for you?
- Free use of our leisure facilities, including a swimming pool.
- Up to 50% discount off food on park and 20% discount in our shops.
- Opportunity to use our corporate box at the O2 Arena.
- Fantastic discounts with many national brands and retailers.
- 20% discount to you, your family, and friends across Haven and Warner Leisure Hotels.
- Reward and recognition schemes.
- Training and development opportunities, including fully funded qualifications.
- Fantastic health, mind, and money support programme.
- Enhanced family-friendly policies and pay.*
Experience and Qualifications:
- Proven experience leading large teams in a Food and Beverage or similar environment.
- Experience in managing operations, performance, resources, and cost control.
- Confidently dealing with Guest concerns and resolving problems.
- Excellent communication, organisational, and leadership skills.
- Strong decision-making ability.
What we offer:
- Competitive salary plus benefits.
- Opportunity to earn up to 10% annual bonus.
- Training and development opportunities, including fully funded qualifications.
Who we are:
- We are part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels.
- We have 9,000 fantastic team members and 39 beautiful seaside locations.
- Our HQ is based in Hemel Hempstead.
What's it like to work with us?
- We take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member.
- We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves.
We would love to hear from you:
- Click apply now to submit your application.
What can you expect during the recruitment process:
- An interview and either a practical assessment or a skills test, depending on the role.
- Support and reasonable adjustments to help you perform at your best during this process.
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