Project Support Manager
1 week ago
**Job Description:** We are seeking an experienced IT Project Engineer/3rd Line IT Support Engineer to join our IT department in Ringwood, UK. The successful candidate will be responsible for providing technical support and guidance to ensure the smooth operation of our IT systems.
Responsibilities:
- Provide technical support and troubleshooting services for hardware, software, and network issues
- Collaborate with other teams to resolve complex technical problems
- Develop and implement solutions to improve IT processes and efficiency
- Ensure compliance with company policies and procedures
Requirements:
- Minimum 3 years' experience in a similar role
- Degree in Computer Science, Information Technology, or related field
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Familiarity with ITIL framework and industry-standard tools
Salary and Benefits:
- Competitive salary: £35,000 - £40,000 per annum
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- 25 days' annual leave, plus bank holidays
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