Service Excellence Specialist

4 weeks ago


Farnborough, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

As a Service Excellence Specialist, you will be responsible for delivering exceptional customer service and support. Key responsibilities include:

  • Responding to customer inquiries and resolving issues in a timely and professional manner.
  • Providing accurate information about our products and services.
  • Collaborating with internal teams to ensure seamless customer experiences.
  • Managing customer interactions and maintaining accurate records.

Requirements:

  • Previous experience in a customer-facing role.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary and performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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