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Logistics Operations and Systems Coordinator

2 months ago


Hinckley, Leicestershire, United Kingdom Octopus Energy Full time
About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Logistics Operations and Systems Coordinator. As a key member of our distribution centre operations team, you will play a critical role in ensuring the smooth and efficient running of our warehouse and transport logistics operations.

Key Responsibilities
  • Support the site operations teams to achieve exceptional service levels to our customers.
  • Work in an environment that requires an overview of operations, similar to being in a control tower, controlling the flow of work to achieve the best service and efficiency.
  • Utilize analytical skills to work with spreadsheets and carry out high-level analysis.
  • Confidently work with various systems, including automation systems and robotics.
  • Coordinate pick wave releases and advise managers on resource allocation to achieve a smooth-running operation.
  • Serve as the main point of contact between the installation scheduling team, the distribution team, and our transport delivery partners to coordinate activities and achieve service goals.
  • Maintain accurate training records and coordinate re-training as necessary to ensure our team operates safely and effectively.
  • Ensure our operation maintains high quality and accuracy by coordinating stock checks, conducting physical stock checks, and performing physical customer order quality checks as an independent auditor.
  • Perform periodic analysis of product storage positions and coordinate subsequent movements to provide the most efficient product layout.
Requirements
  • Proficient in computer systems and comfortable with adopting and promoting the use of new technology.
  • Flexible to work and lead shifts allocated between 06:00 – 22:00 any day of the week.
  • Focused on output, not input, with the ability to prioritize tasks and strive for continuous improvement.
  • Excellent organizational skills, with a keen eye for detail and a commitment to excellence.
  • Able to work effectively in a team environment and communicate with colleagues at all levels.
  • Previous experience in warehouse or transport scheduling is an advantage.
  • Full Clean Driving license (required for driving and warehouse support).
About Octopus Energy

Octopus Energy is a dynamic and innovative company that is leading the transition to greener, cheaper energy. We are committed to providing exceptional customer service and creating a positive work environment for our employees. As a Logistics Operations and Systems Coordinator, you will be part of a team that is passionate about making a difference and driving success.