Scheduling and Operations Specialist
3 weeks ago
TEKsystems is seeking a skilled Genesys Engineer to work on a Contract basis, based in Birmingham, UK. This role involves generating schedules, analysing data, and creating performance reports to support business objectives.
Key Responsibilities- Design and implement scheduling strategies to optimize resource allocation.
- Conduct thorough data analysis to identify areas for improvement.
- Develop and maintain accurate performance reports to inform decision-making.
- Collaborate with Operations teams to achieve service level goals.
- Communicate effectively with Planning Managers and CRT/NRC teams.
- Produce call volume forecasts for Voice, Chat, and Back Office operations.
- Proficiency in Genesys, workforce management, and contact centre operations.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience in maintaining data integrity within WFM systems.
As a TEKsystems employee, you will have the opportunity to work with cutting-edge technologies and collaborate with a talented team of professionals. Our competitive daily rate of £475.00 - £550.00 GBP reflects our commitment to rewarding your skills and expertise.
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Project Scheduling Specialist
1 week ago
Birmingham, Birmingham, United Kingdom MWHTreatment Full timeAbout the RoleWe are seeking a highly skilled Project Scheduling Specialist to join our Operations team in Derby, UK. This is an exciting opportunity for a project manager to lead and support the regional programme of work, including project scheduling, project management office, and business improvement.ResponsibilitiesDevelop and maintain project schedules...
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Scheduling Coordinator Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Sja's West Full time**Job Overview:**Sja's West is seeking a skilled Scheduling Coordinator Specialist to join our team. As a Workforce Scheduling Coordinator, you will work closely with colleagues to schedule trainer activity, delivering First Aid training and other courses to customers at our training sites and in their workplaces.The ideal candidate will have analytical and...
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Operations Support Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom Nhs Birmingham And Solihull Integrated Care Board Full timeJob Summary:The Operations Support Specialist will play a crucial role in providing administrative support to the All Age Continuing Healthcare Team. This includes managing referrals, maintaining accurate patient records, and delivering high-quality administration services.Main Responsibilities:To provide exceptional administrative support to the CHC team,...
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Operational Support Specialist
2 months ago
Birmingham, Birmingham, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals is seeking an Operational Support Specialist to join our team. As a key member of our operational team, you will provide exceptional customer service, support, and collaborate with colleagues to achieve our goals.Key Responsibilities:Engage with customers, providing service and support.Participate in all aspects of the operational...
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Production Scheduling Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom Mondelēz International Full timeMondelēz International is seeking an experienced Production Scheduling Manager to join our team. In this role, you will be responsible for planning finished goods production, material planning, and working in a long-term planning team.You will be responsible for production planning of SKUs on specific manufacturing assets, conducting mid- and long-term...
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Business Operations Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full timeCompany OverviewA leading global bank is seeking a Sustainability and ESG Operations Specialist to help drive the implementation of its long-term ESG strategy. This role offers the opportunity to join a global leader in finance, contributing to a sustainable future while working in a flexible and dynamic environment.Job DescriptionThe ideal candidate will...
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HR Operations Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Kate+Co Full timeWe are seeking a highly organized and detail-oriented HR Operations Specialist to join our team at Kate+Co. This role is responsible for ensuring the smooth operation of HR processes, from recruitment and onboarding to employee engagement and development.Job Description:Assist in the recruitment process, including posting job ads, screening resumes,...
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Operational Excellence Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom CBRE Full timeJob DescriptionWe are seeking a highly skilled Operational Excellence Specialist to join our team in Birmingham. As a Facilities Coordinator, you will be responsible for providing exceptional Operational & Customer service to clients and contracts.About the RoleThis is an exciting opportunity to work with a leading global provider of integrated facilities...
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Culinary Operations Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Practice Plus Group Full timeJob Overview:Culinary Operations Specialist is a critical role within Practice Plus Group's hospital catering service. As an Apprentice Chef, you will assist the Catering Manager in managing and delivering all aspects of food preparation, presentation, and menu development. Key responsibilities include ensuring compliance with health and safety standards,...
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Customer Service Scheduler Coordinator
4 weeks ago
Birmingham, Birmingham, United Kingdom Arcus Solutions Full timeJob DescriptionWe are seeking an experienced Workforce Scheduling Controller to join our Central Operations Planning team on a permanent basis at our Redditch office.In this role, you will cover a multitude of clients and receive work orders via various systems. You will manage and schedule engineers through our scheduling system in accordance with the...
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Low-Level Window Cleaning Specialist
1 week ago
Birmingham, Birmingham, United Kingdom Nationwide Specialist Services Full timeAre you looking for a new challenge in retail window cleaning? Nationwide Specialist Services is a leading provider of retail window cleaning services and we are seeking a motivated and experienced window cleaner to join our team in your local area.About the Job:This is a fantastic opportunity for someone who wants to start a new career in retail window...
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Retail Window Cleaner
1 week ago
Birmingham, Birmingham, United Kingdom Nationwide Specialist Services Full timeNationwide Specialist Services is a leading provider of retail window cleaning services. We are seeking a motivated and experienced window cleaner to join our team in your local area.About the Role:This is a fantastic opportunity for someone who wants to start a new career in retail window cleaning.The ideal candidate will have a strong work ethic, excellent...
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Highway Operations Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom We Manage Jobs(WMJobs) Full timeJob Title: Highway Operations SpecialistWe are looking for an experienced Highway Operations Specialist to join our team at WMJobs. In this role, you will be jointly responsible for the efficient operation of our network management team and carry out both management and technical functions as required.Your responsibilities will include:Encouraging learning...
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Exhibition Operations Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Kuehne+Nagel Full timeJob DescriptionWe are seeking a highly skilled Operations Manager to join our Expo & Events Domestic division.The successful candidate will be responsible for leading a team to manage the full logistical delivery of exhibitions and events, ensuring seamless planning, deployment, and execution. This includes overseeing both operational and financial aspects,...
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Birmingham, Birmingham, United Kingdom SafeGroup Services Limited Full timeSafeGroup Services Limited, a leading national provider of specialist cleaning solutions, is seeking an experienced Key Operations Manager to join their expanding business on a full-time basis.About the RoleThis exciting opportunity involves delivering a combination of reactive services and planned/project work to existing clients, while also exploring new...
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Port Operations Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Stafforce Full time £12Stafforce is a leading ports and shipping recruiter providing gateway opportunities into the industry. As a Port Operations Specialist, you will be responsible for ensuring the smooth operation of port activities.Salary: £30,000 - £40,000 per annumWe are seeking a skilled individual to work with our client in New Holland, Barrow Upon Haven. The successful...
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ESG Operations Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom Chartered Institute of Procurement and Supply (CIPS) Full timeThe Chartered Institute of Procurement and Supply (CIPS) member is seeking an experienced Sustainability and ESG Operations Specialist to join their team. In this role, you will help drive the implementation of the bank's long-term ESG strategy and contribute to shaping the future of sustainable finance.Salary: £50,000 - £60,000About the Role:* Lead ESG...
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Warehouse Operations Specialist
3 weeks ago
Birmingham, Birmingham, United Kingdom Buffalo Rock Company Full timeWe are seeking a skilled Warehouse Operations Specialist to join our team at Buffalo Rock Company. This is an exciting opportunity for someone who thrives in a fast-paced warehouse environment and has experience with forklift operations.
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Agricultural Operations Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom Agricultural Recruitment Specialists Full timeAbout the RoleA fantastic opportunity to join a progressive market leader has arisen in East Birmingham. As an Agricultural Operations Specialist, you will play a key role in driving farm operations and ensuring the smooth execution of agricultural projects.Salary and BenefitsThe successful candidate can expect a competitive salary of £32,000 + overtime at...
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Commercial Operations Specialist
2 days ago
Birmingham, Birmingham, United Kingdom Integris Full timeJob Title:Commercial Operations SpecialistCompany Overview:Integris Financial Recruitment Ltd is a leading recruitment agency that specializes in financial services recruitment. We are seeking an experienced Commercial Operations Specialist to join our team.Salary:The estimated salary for this role is £50,000 - £70,000 per annum, depending on...