Equipment Maintenance and Technical Support Specialist
4 days ago
Felixstowe is a key location for this role, with a global materials handling company seeking a motivated and skilled Field Service Engineer to join their team. This role involves the maintenance, servicing, and repair of equipment while ensuring excellent customer service and high-quality technical support.
Main Responsibilities- Perform all service, repair, warranty, and inspection tasks allocated daily, ensuring high-quality standards.
- Respond to customer inquiries regarding technical aspects of products and services.
- Investigate and resolve technical issues, including fault-finding and diagnostics of CANBUS and electrical systems.
- Continuously improve technical knowledge of the products, services, and industry standards.
- Adhere to company and legal standards, including health and safety practices, code of conduct, and other regulatory guidelines.
- Experience in mechanical and electrical engineering with a strong background in heavy plant equipment and hydraulic systems.
- A strong attention to detail and dedication to delivering high-quality work.
- Relevant mechanical/electrical engineering qualifications.
- Proficiency in reading electrical wiring diagrams and diagnosing faults in CANBUS systems.
- Good IT literacy, numeracy, and analytical abilities to support diagnostic work and reporting.
This role offers a competitive salary of £45,000 per annum, plus overtime opportunities. Benefits include tailored training, access to cutting-edge equipment, and comprehensive employee benefits package. If you have the skills and experience required, please submit your CV or contact Alecto Recruitment for more information.
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