Product Support Specialist

12 hours ago


Blandford Forum, Dorset, United Kingdom C&O Tractors Full time
Agricultural Product Support Specialist

We are seeking a highly motivated and dedicated individual to join our team as an Agricultural Product Support Specialist. As a key member of our sales team, you will be responsible for providing exceptional product sales support and demonstrations to our customers and suppliers.

Key Responsibilities:

  • Provide product demonstrations and sales support to the sales team, working closely with customers and suppliers to achieve key targets and deliver revenue and profitability.
  • Offer technical support to the Service Department to solve customer issues, particularly related to precision farming and harvesting products.
  • Ensure high levels of customer satisfaction through excellent sales service and product knowledge.
  • Carry out in-house training on new technologies to sales, parts, and service staff, as required.
  • Deliver professional product installations to customers in support of the sales team.
  • Manage the company demonstration fleet and provide sales support in the office and at promotional events.
  • Establish and maintain positive business and customer relationships, working closely with the company Marketing team to ensure full customer reach and raise company and suppliers' brand awareness.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong product knowledge and technical skills.
  • Ability to work effectively in a team environment.
  • High levels of customer service and satisfaction.
  • Ability to travel across the sales territory, covering areas from West Sussex to Devon.

What We Offer:

  • Company car.
  • Company pension.
  • Employee discount.
  • On-site parking.


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