Product Support Specialist
12 hours ago
We are seeking a highly motivated and dedicated individual to join our team as an Agricultural Product Support Specialist. As a key member of our sales team, you will be responsible for providing exceptional product sales support and demonstrations to our customers and suppliers.
Key Responsibilities:
- Provide product demonstrations and sales support to the sales team, working closely with customers and suppliers to achieve key targets and deliver revenue and profitability.
- Offer technical support to the Service Department to solve customer issues, particularly related to precision farming and harvesting products.
- Ensure high levels of customer satisfaction through excellent sales service and product knowledge.
- Carry out in-house training on new technologies to sales, parts, and service staff, as required.
- Deliver professional product installations to customers in support of the sales team.
- Manage the company demonstration fleet and provide sales support in the office and at promotional events.
- Establish and maintain positive business and customer relationships, working closely with the company Marketing team to ensure full customer reach and raise company and suppliers' brand awareness.
Requirements:
- Excellent communication and interpersonal skills.
- Strong product knowledge and technical skills.
- Ability to work effectively in a team environment.
- High levels of customer service and satisfaction.
- Ability to travel across the sales territory, covering areas from West Sussex to Devon.
What We Offer:
- Company car.
- Company pension.
- Employee discount.
- On-site parking.
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