Network Operations Manager

3 weeks ago


Midlothian, United Kingdom Lorien Full time
Job Title: Network Operations Manager

Lorien is seeking a skilled Network Operations Manager to lead the NOC team and oversee the network operations, troubleshooting, and performance monitoring of the network.

Key Responsibilities:
  • Take responsibility for daily faults and incidents within the network to improve efficiency
  • Perform 'Root Cause Analysis' to eliminate the underlying causes of issues
  • Establish Key Performance Indicators (KPIs) and produce regular reports to facilitate the evaluation of network performance
  • Oversee the management of inventory and distribution during fault resolution and maintenance activities
  • Leverage and improve a cost-effective TechOps framework to monitor network alarms, assess network performance, enhance customer experience, and streamline fault response and resolution processes
  • Organize annual maintenance needs, schedule site visits, and coordinate fault management and maintenance efforts
  • Be available outside of regular hours for both scheduled maintenance and unforeseen network incidents, and participate in the 'On Call Rota.'
  • Handle 2nd and 3rd line technical issues reported by the customer support team
Requirements:
  • Background working on 2nd and 3rd Line technical issues
  • Adept understanding of IT and telecommunications
  • Previous dealings with colleagues across various levels (from C-level down) and with diverse external stakeholders
  • Extensive knowledge of best practices concerning the management, control, and oversight of telecommunications infrastructure, customer connections, and related systems
Package:

The role is paying up to £50,000 per annum, with a benefits package including a bonus of up to 10%. This is an exciting time to join an expanding organisation and within an environment where your work is valued and rewarded.



  • Midlothian, United Kingdom Lookers Full time

    Key Responsibilities:We are looking for a highly skilled Business Operations Manager to join our team at {company}. As a Business Operations Manager, you will be responsible for managing day-to-day operations, ensuring seamless execution of business strategies, and driving continuous improvement.Key Skills:Strategic planning and executionOperational...


  • Midlothian, United Kingdom Reed Full time

    Financial Operations Manager**Job Summary**Reed Finance is seeking a highly skilled Financial Operations Manager to oversee the financial operations of an organisation with an annual operating budget of circa £4m. The successful candidate will ensure that we meet our regulatory and contractual obligations in managing budgets and reporting to funders.**Key...


  • Midlothian, United Kingdom QA Full time

    About Dunedin ITDunedin IT is a leading provider of end-to-end technology and connectivity services, serving over 150 organizations across Scotland and England. Our team is dedicated to delivering exceptional IT solutions and customer service.Job SummaryWe are seeking a highly motivated and enthusiastic IT Support Engineer Apprentice to join our team in...


  • Midlothian, United Kingdom QA Full time

    About Dunedin ITDunedin IT is a leading provider of end-to-end technology and connectivity services, serving over 150 organizations across Scotland and England. Our team is dedicated to delivering exceptional IT solutions and customer service.Job SummaryWe are seeking a highly motivated and enthusiastic IT Support Engineer Apprentice to join our team in...


  • Midlothian, United Kingdom Denholm Associates Full time

    {"title": "Event Operations Manager", "description": "Event Operations ManagerAre you a detail-oriented and organized individual with a passion for delivering exceptional events? We are seeking an Event Operations Manager to join our team at Denholm Associates, a leading Event Management company in Scotland.The successful candidate will be responsible for...


  • Midlothian, United Kingdom Sainsbury's Full time

    Why Sainsbury's BankSainsbury's Bank is seeking an experienced Financial Operations Manager to join their team. As a pivotal member of the Finance team, you will contribute to the design and management of financial processes for specific products and services. With exposure to diverse stakeholders and the chance to support business change...


  • Midlothian, United Kingdom MorePeople Full time

    Developing a crop growth strategy to optimize yields and streamline operations is a key responsibility of this role. As a senior horticulture leader, you will oversee the development of teams in all aspects of crop growth from seed sowing to harvesting. You will create and implement plant management schedules and spray programs to ensure high-quality...


  • Midlothian, United Kingdom Reed Full time

    Finance Manager Job DescriptionReed Finance is seeking a highly skilled Finance Manager to oversee the financial operations of an organisation with an annual operating budget of circa £4m. The successful candidate will ensure that we meet our regulatory and contractual obligations in managing budgets and reporting to funders.This is a fantastic opportunity...


  • Midlothian, United Kingdom Adecco Full time

    About the Role:As a Store Manager at Adecco, you will play a pivotal role in driving business success by leading and motivating your team to achieve exceptional results. Your leadership will be crucial in maintaining high standards across all aspects of store operations, from sales to safety.Key Responsibilities:Team Leadership: Manage the store floor,...


  • Midlothian, United Kingdom Adecco Full time

    About the Role:As a Store Manager at Adecco, you will play a pivotal role in driving business success by leading and motivating your team to achieve exceptional results. Your leadership will be crucial in maintaining high standards across all aspects of store operations, from sales to safety.Key Responsibilities:Team Leadership: Manage the store floor,...

  • Land Manager

    4 weeks ago


    Midlothian, United Kingdom Michael Page Property & Construction Full time

    Land Manager, Derbyshire & ShropshireWhat more do you want ? Client Details A prominent UK-based food manufacturing company, established by a successful entrepreneur, is widely recognised for its large-scale operations in the poultry and food processing industries. Headquartered in the Midlands, this firm has grown through a series of acquisitions and now...


  • Midlothian, United Kingdom Reed Full time

    Finance Manager Job DescriptionReed Finance is seeking a highly skilled Finance Manager to oversee the financial operations of an organisation with an annual operating budget of circa £4m. The successful candidate will ensure that we meet our regulatory and contractual obligations in managing budgets and reporting to funders.Key ResponsibilitiesFinancial...


  • Midlothian, United Kingdom Reed Full time

    Finance Manager Job DescriptionReed Finance is seeking a highly skilled Finance Manager to oversee the financial operations of an organisation with an annual operating budget of circa £4m. The successful candidate will ensure that we meet our regulatory and contractual obligations in managing budgets and reporting to funders.Key ResponsibilitiesFinancial...


  • Midlothian, United Kingdom LHH Recruitment Solutions Full time

    Operational Resilience - Capital Requirements ManagerAre you a seasoned professional with a passion for capital risk management? Do you have a strong background in regulatory compliance and risk governance? We are seeking a highly skilled and motivated individual to join our team as an Operational Resilience - Capital Requirements Manager.Key...


  • Midlothian, United Kingdom MorePeople Full time

    Job Title: Senior Horticultural Operations ManagerAbout the Role:At MorePeople, we're seeking an experienced Senior Horticultural Operations Manager to join our team. As a key member of our growing operations, you'll play a pivotal role in driving the development of our teams and ensuring the success of our business.Key Responsibilities:Lead the development...


  • Midlothian, United Kingdom LHH Recruitment Solutions Full time

    Operational Resilience - Capital Requirements ManagerAre you a seasoned professional looking to make a significant impact on capital risk management within the banking industry? Our client, a leading financial institution, is seeking a highly skilled and motivated individual to join their team as an Operational Resilience - Capital Requirements Manager.Key...


  • Midlothian, United Kingdom LHH Recruitment Solutions Full time

    Operational Resilience - Capital Requirements ManagerAre you a seasoned professional looking to make a significant impact on capital risk management within the banking industry? Our client, a leading financial institution, is seeking a highly skilled and motivated individual to join their team as an Operational Resilience - Capital Requirements Manager.Key...


  • Midlothian, United Kingdom Reed Full time

    Financial Manager Job DescriptionReed Finance is seeking a highly skilled Financial Manager to oversee the financial operations of an organisation with an annual operating budget of circa £4m. The successful candidate will ensure that we meet our regulatory and contractual obligations in managing budgets and reporting to funders.This is a fantastic...


  • Midlothian, United Kingdom Sainsbury's Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading the overnight team and ensuring the smooth operation of our store during night shifts.Key ResponsibilitiesLead the overnight team and ensure the effective management...


  • Midlothian, United Kingdom Sainsbury's Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Sainsbury's. As a key member of our management team, you will be responsible for leading the overnight team and ensuring the smooth operation of our store during night shifts.Key ResponsibilitiesLead the overnight team and ensure the effective management...