Care Coordinator

6 days ago

Hastings, East Sussex, United Kingdom Nurseplus Full time

About the Role

We are seeking a skilled and dedicated Care Coordinator to join our homecare team in Hastings. As a Care Coordinator, you will be responsible for overseeing the delivery of care services to our clients in the Hastings area.

Key Responsibilities

  • Be the first point of contact for new and existing service users and care workers.
  • Effectively handle initial enquiries from prospective service users and their families.
  • Rostering staff to provide a safe delivery of service to clients.
  • Liaise with other professionals involved in service users' care.
  • Assisting with recruiting new care workers to the team.
  • Monitor care workers and carry out supervisions and appraisals.
  • Supporting the effective handling of safeguarding, incidents, and complaints as required.
  • Ensure the service is working within the standards expected by the CQC.

Requirements

  • A full UK driving license is essential.
  • A good communicator with the ability to build and maintain strong relationships.
  • Flexible to cope with changing demands and priorities, remaining calm under pressure.
  • Well organised with the ability to multitask.
  • A Friendly, confident and helpful telephone manner.
  • A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
  • A person with a positive, focused attitude to enable targets to be met and exceeded.

About Us

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.

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