Housing Officer Team Lead

3 weeks ago

Swindon, Swindon, United Kingdom CIH International Housing Group Full time
Lead Neighbourhood Housing Officer

At CIH International Housing Group, we strive to create thriving communities through exceptional housing services. As a key member of our team, you will play a vital role in delivering high-quality services that enhance the lives of our customers.

Key Responsibilities:

  • Develop and maintain strong relationships with customers, understanding their needs and addressing their concerns.
  • Provide expert guidance and support to your team, ensuring effective management of neighbourhoods and tenancy matters.
  • Implement community engagement initiatives to foster customer involvement and improve service delivery.
  • Ensure compliance with housing regulations and health and safety standards.
  • Act as a flexible resource, taking ownership of complex cases to achieve positive outcomes.

Requirements:

  • Proven experience in Housing, particularly in Tenancy Services/Estate Management.
  • A passion for community development and customer well-being.
  • Knowledge of housing laws and regulations.

What We Offer:

As an employee of CIH International Housing Group, you will enjoy a diverse and dynamic work environment that encourages creativity and innovation. We offer opportunities for ongoing personal development and a flexible work-life balance.

How to Apply:

To be considered for this exciting opportunity, please visit our website to complete our online application process. We welcome applications from a diverse range of communities and are committed to equality and inclusion.

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