Culinary Service Staff

5 days ago


Croydon, Greater London, United Kingdom Grosvenor Casinos Limited Full time
Join Our Team:

We are seeking a talented Food and Beverage Team Member to join our team at Grosvenor Casinos Limited, where you will play a key role in delivering exceptional customer experiences.

This role comes with a competitive salary, with an estimated £9.50 per hour based on 20 hours worked per week.

Key Responsibilities:

  • Provide exceptional customer service, responding promptly to guest inquiries and resolving any issues efficiently.
  • Maintain a high level of product knowledge, including food and beverage offerings, promotions, and events.
  • Work collaboratively with colleagues to ensure seamless service delivery, supporting each other during peak periods.
  • Ensure accurate cash handling and management of float, maintaining a clean and organized workspace.
  • Participate in ongoing training and development programs, enhancing your skills and knowledge to meet the evolving needs of the business.

Your Skills:

  • Good communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Basic mathematical skills, with attention to detail and accuracy when handling cash and managing stock.
  • Flexibility and adaptability, with willingness to work varied shifts, including evenings and weekends.
  • A positive attitude, with enthusiasm for delivering exceptional customer experiences.

Our Benefits:

  • Competitive pay and benefits package, including paid breaks and a pension scheme.
  • Opportunity to complete a funded Apprenticeship, enhancing your skills and career prospects.
  • Uniform provided, along with access to employee discounts and rewards.

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