Fragrance Specialist

At Jo Malone London, we're seeking a talented and ambitious individual to join our team as a Fragrance Specialist. As a key member of our retail team, you'll have the opportunity to develop your skills and knowledge in the world of fragrance, working closely with our customers to provide exceptional service and advice.

About the Role

• Provide inspirational and personalized customer service, ensuring each customer has a unique and memorable experience.
• Develop a deep understanding of our fragrances and products, enabling you to make informed recommendations and drive sales.
• Work collaboratively with the team to achieve sales targets and maintain a high level of visual merchandising standards.
• Participate in in-store events and promotions, showcasing our products and services to customers.

What We Offer

• A competitive industry salary and commission scheme eligibility.
• Annual leave and family leave, as well as a product discount/staff product concession monthly credit spend allowance.
• Mental health wellbeing initiatives, including access to the Unmind app and employee assistant programme.
• Benefits platform with exclusive discounts and offers.
• Extensive training and development opportunities, helping you to grow and succeed in your career.

Requirements

• A passion for fragrance and customer service, with a 'can-do' attitude and approachable demeanor.
• Flexibility to work variable shifts, including weekends and bank holidays.
• Proof of right to live and work in the country.

About Us

At Jo Malone London, we're committed to being an inclusive and diverse employer, with a focus on creating a workplace that's welcoming and supportive for all employees. We believe in investing in our people, providing opportunities for growth and development, and fostering a culture of respect and collaboration.