EMEA Product Support Specialist

19 hours ago


Thirsk, North Yorkshire, United Kingdom Edmund Optics Full time
We are seeking an experienced Product Support Manager EMEA to join our team at Edmund Optics. As a member of our global organization, you will play a key role in delivering exceptional customer service and support across Europe, the Middle East, and Africa.

About the Role
The successful candidate will be responsible for managing the Product Support Team, ensuring that our customers receive timely and effective support for our products and applications. This includes developing and implementing strategies to improve customer satisfaction, revenue growth, and productivity.

Key Skills and Qualifications
We are looking for a highly motivated and organized individual with excellent communication and leadership skills. A degree in engineering, physics, mathematics, or hard science is required, along with minimum of three years' experience in technical sales and/or product support. Knowledge of optics industry concepts and experience working in a similar role is desirable.

Benefits and Perks
Edmund Optics offers a competitive salary package, including company pension scheme, private medical & dental insurance, extensive training and development opportunities, and various other benefits. We also offer flexible working arrangements and opportunities for career growth and development.

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