Internal Sales and Customer Support Specialist

3 days ago


Grangemouth, Falkirk, United Kingdom Rubix Full time

About Rubix

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Rubix is Europes largest supplier of industrial maintenance, repair, and overhaul (MRO) products and services, transforming the way industrial solutions are delivered across Europe. With a turnover of €3.15 billion in 2023 and an incredible team of over 8,000 professionals, we bring expertise from leading brands to work in partnership with our customers.

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The Opportunity

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We are seeking an Internal Sales Representative to join our team, responsible for supporting our customers and driving our company's strategy forward. In this role, you will develop a thorough understanding of our customers' needs, build strong relationships with clients, and provide ongoing support and advice to maintain the highest service levels.

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Your Key Responsibilities

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  • Develop a thorough understanding of our customers' needs and our extensive range of products and services.">
  • Build strong relationships with clients and keep communication flowing smoothly.">
  • Support our goals for contract KPIs, helping us maintain a high standard across all areas of service.">
  • Develop a strong pipeline to drive business development working in partnership with the external sales team.">
  • Solve any challenges that arise with a proactive approach.">
  • Generate appointments for the external sales team on new business opportunities.">
  • Maximise the use of the CRM system by ensuring that the database is current and accurate up to a pre-agreed level on accounts.">
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What We Offer

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We offer a competitive salary with opportunities for progression and training, an increase on holidays with service, option to buy additional holidays, and a supportive and knowledgeable team. Gain experience with a market leader in industrial solutions across Europe and enjoy continuous learning and development opportunities.



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