Telephone Advice and Support Trainee

2 weeks ago


Erith, Greater London, United Kingdom Kent Training & Apprenticeships Full time

We are looking for a reliable and detail-oriented trainee to fill the role of Telephone Advice and Support Trainee at Kent Training & Apprenticeships. In this capacity, you will be working directly with customers, responding to queries, addressing concerns, and providing solutions to problems.

The compensation package for this position includes a basic hourly rate of £6.40, along with paid lunch breaks and allocated time for off-the-job training. As an apprentice, you will benefit from comprehensive guidance and mentorship from our experienced staff.

Key responsibilities will include managing multiple tasks simultaneously, utilizing Microsoft Office tools, communicating effectively with customers, processing transactions, tracking records, and coordinating efforts with colleagues. By participating in this program, you will acquire essential skills in customer service, teamwork, and organizational management.

Kent Training & Apprenticeships offers a supportive learning environment where you can grow professionally and personally while developing valuable skills that will enhance your future prospects.



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