Claims Administrator/ Co
1 month ago
We are seeking a skilled Buildings Case Manager to join our team at Exchange Street Claims ltd. As a Claims Administrator/ Co, you will be responsible for managing repair works with our contractor network following insurance claim approvals.
Key Responsibilities:
- Appointing contractors and overseeing repair processes
- Validating estimates and final accounts
- Ensuring SLA compliance and escalating issues
- Communicating with stakeholders and conducting quality calls with policyholders
- Suggesting process improvements
Requirements:
- Experience in insurance repair work and technical building support
- Appointment scheduling and management skills
- Ability to manage challenging conversations and prioritize urgent repairs
What We Offer:
- Competitive salary
- Contributory pension
- Life assurance
- 25 days holiday plus bank holidays
- CSR volunteer days
- Extensive employee assistance program
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