Claims Administrator/ Co

2 weeks ago


Manchester, United Kingdom Exchange Street Claims ltd Full time

We are seeking a skilled Buildings Case Manager to join our team at Exchange Street Claims ltd. As a Claims Administrator/ Co, you will be responsible for managing repair works with our contractor network following insurance claim approvals.

Key Responsibilities:

  • Appointing contractors and overseeing repair processes
  • Validating estimates and final accounts
  • Ensuring SLA compliance and escalating issues
  • Communicating with stakeholders and conducting quality calls with policyholders
  • Suggesting process improvements

Requirements:

  • Experience in insurance repair work and technical building support
  • Appointment scheduling and management skills
  • Ability to manage challenging conversations and prioritize urgent repairs

What We Offer:

  • Competitive salary
  • Contributory pension
  • Life assurance
  • 25 days holiday plus bank holidays
  • CSR volunteer days
  • Extensive employee assistance program


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