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Field Service Technician

2 months ago


Luton, Luton, United Kingdom Mansell Recruitment Group Full time
About the Role

Mansell Recruitment Group is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients in the Commercial Vehicle industry.

Key Responsibilities:

  • Carry out diagnostics and repairs at customer and third-party sites.
  • Perform major unit exchanges at customer and third-party sites.
  • Support OEMs as required.
  • Support with new product introductions.
  • Provide technical support and advice to sales colleagues where appropriate.
  • Develop and maintain good working relationships with customers and their representatives.
  • Liaise with Health & Safety and Field Service Managers on any issues arising from the day-to-day tasks.
  • Complete engineering reports in a timely manner.
  • Manage expenses responsibly.
  • Monitor and control stock levels within individual's depot.
  • Maintain company vehicle in accordance with company policy.
  • Carry out stock takes in line with annual plan.
  • Work unsociable hours may arise to meet the requirements of the business.
  • Work reasonable additional hours to meet business needs.
  • Use reporting procedures to feedback quality related issues noted during the work assignment.
  • Ensure all assigned training within PEP and iHasco are kept up to date.
  • Undertake product specific training when requested.

Requirements:

  • Completed engineering apprenticeship as minimum, level 5 qualification or higher preferred.
  • Mechatronics or multi-skilled engineer with electrical bias.
  • Background in field services and engineering.
  • Experience with electric vehicles.
  • Working knowledge of zero emission vehicles, electric drive / fuel cell.
  • Experience with high voltage vehicle systems.
  • Working knowledge of variable speed electric drives and control systems.
  • Excellent diagnostic capabilities.
  • Full UK driving licence.

What We Offer:

  • Up to £60k, plus bonus (up to 7%), private medical, private dental and 6% employer pension.