Infrastructure Maintenance Expert

3 days ago


Harrow, United Kingdom BTC Electronic Components Full time
Job Summary

BTC Electronic Components is seeking a talented IT Technician to join our team. As an IT Technician, you will play a vital role in maintaining and improving our infrastructure and systems, ensuring they run smoothly and efficiently.

Key Responsibilities and Requirements
  • First point of contact for any IT-related issue, resolving problems quickly and effectively.
  • Maintain and improve existing infrastructure and systems, identifying areas for improvement and implementing changes as necessary.
  • Collaborate with the team to foster a positive work environment and deliver exceptional support services.
  • Utilize effective troubleshooting techniques and best practices to resolve hardware and software issues.
  • Set up and configure new user workstations or laptops, ensuring seamless integration with company systems.
  • Continuously develop and enhance IT systems, processes, and policies to drive efficiency and productivity.
  • Regularly inspect temperature monitors, printers, copiers, and other critical IT resources to identify potential issues.
  • Manage and maintain a comprehensive log of all ongoing and outstanding IT-related issues, ensuring transparency and accountability.
  • Be available for ad-hoc out-of-hours technical support to address urgent needs and ensure business continuity.
Requirements
  • Strong technical expertise in IT systems and infrastructure.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Highly organized and able to prioritize tasks effectively.
  • Proficient in utilizing Microsoft programs such as Outlook, Excel, and Word.
  • Willingness to travel to various business units across the UK.


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