Specialist Fraud Consultant
1 month ago
Ecclesiastical Insurance Group is seeking a highly skilled Specialist Fraud Consultant to join our team in Gloucester or Manchester. As a key member of our fraud prevention team, you will play a critical role in identifying and mitigating fraud risks across our insurance operations.
Key Responsibilities:
- Claims Management: Handle a mixed caseload of property and liability fraud claims, driving indemnity savings and ensuring successful resolution of fraud cases.
- Training and Development: Provide training and support to staff on fraud detection and prevention techniques, developing and delivering training programs to enhance team capabilities.
- Strategic: Offer market insights and strategic views on fraud tools and detection techniques, staying updated with industry trends and best practices in fraud detection and prevention.
- Data Analysis: Utilize data literacy skills to analyze fraud patterns and trends, implementing data-driven strategies to mitigate fraud risks.
- Collaboration: Work closely with the Claims Risk and Performance Manager to align fraud prevention strategies with overall business goals, collaborating with internal and external stakeholders to enhance fraud detection and prevention measures.
Requirements:
- High levels of personal organization and accuracy, with the ability to manage own workload.
- Pro-active with a desire to continuously improve.
- Competent IT and data skills, including Microsoft suite.
- Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.
- Understanding of all relevant regulations to deliver good customer outcomes.
- Understanding of data protection and importance of confidentiality.
- ACII/DIP/role relevant qualification or commitment to achieve within an agreed timescale.
- In-depth insurance technical knowledge.
- Experience of managing and influencing internal and external stakeholders, at all levels.
- The ability to build collaborative, productive relationships.
- Able to act as a coach, empowering others within a commercial environment.
- Experience of the ability to analyze and produce relevant reports.
What We Offer:
- A competitive salary.
- Group Personal Pension - up to 12% employer contribution.
- Generous annual bonus scheme up to 30%.
- 28 days annual leave plus bank holidays, and a holiday buy and sell scheme.
- An array of health and wellbeing benefits, including private healthcare, income protection and life assurance.
- Up to £300 annual personal grant to a charity of your choice.
- Encouraged to take at least one volunteering day per year.
- Employee Assistance Programme.
- Full study support to gain professional qualifications.
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