Senior Business Operations Manager

6 days ago


Belfast, United Kingdom 11037 Citibank, N.A. United Kingdom Full time

Citi, the leading global bank, has approximately 200 million customer accounts and conducts business in more than 160 countries and jurisdictions.

As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need.

The Business Associate is a senior-level position responsible for the overall administrative activities of a business. These tasks may include managing external audits, business continuity activities, or addressing regulatory issues.

Key Responsibilities:

  • Provide central coordination of all business execution operational functions.
  • Establish and maintain solid reporting frameworks, processes, and associated controls.
  • Streamline and standardize reporting & analytics processes for the business execution function.
  • Manage the use of standard tools and templates to facilitate project planning and governance across the organization.
  • Collaborate with the senior leadership team to develop and execute strategic and operational plans to meet business goals.
  • Develop and implement a series of metrics and a system for tracking and reporting on the progress of our strategic ISG plan.

Requirements:

  • Relevant years of experience in a financial services role.
  • Project management experience is desirable.
  • Demonstrated working knowledge of the financial services industry.
  • Consistently demonstrates clear and concise written and verbal communication skills.

Education:

  • Bachelor's Degree/University degree or equivalent experience.


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